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Re: Can't sign into the teaser?

PostPosted: 30 Jul 2013, 05:02
by novakiller
Minhiriath wrote:The client starts "Connecting To Server" and within 2 seconds returns "Connection Failed" and quits.

- version number of client (no previous installs) on Windows 8 x64 Enterprise

- have you tried emptying the internet browser cache?
Yes, after exhausting all other options but to no avail

- what internet connection speed do you have?
100Mb fiber, private internal IP range over NAT

- is the windows firewall turned on?
Yes, but turning it off didn't make any difference; firewall logging shows no blocked connections

- is there any antivirus/firewall application turned on? If yes, which one?
Windows Defender & Windows Firewall; turning both off didn't make any difference

What network connections are required on which ports and to which IPs?

The only way I found to fix this was to disable your anti-virus/firewall because it gets blocked. In AVAST is the sandbox firewall that prevents you from connecting... just give it a go and see if that helps

Re: Can't sign into the teaser?

PostPosted: 31 Jul 2013, 20:06
by Minhiriath
Tried disabling the firewall, but it didn't make any difference. I cannot detect any outgoing or incoming connections being blocked either (used Network Monitor to capture the transmissions).

Apparently they closed the demo off.......:(

Re: Can't sign into the teaser?

PostPosted: 14 Aug 2013, 14:29
by novakiller
This has been suspended/canned.... the trailer will not work anymore as the game is no longer in development