Re: Can't sign into the teaser?
Posted: 30 Jul 2013, 05:02
Minhiriath wrote:The client starts "Connecting To Server" and within 2 seconds returns "Connection Failed" and quits.
- version number of client
220.127.116.11 (no previous installs) on Windows 8 x64 Enterprise
- have you tried emptying the internet browser cache?
Yes, after exhausting all other options but to no avail
- what internet connection speed do you have?
100Mb fiber, private internal IP range over NAT
- is the windows firewall turned on?
Yes, but turning it off didn't make any difference; firewall logging shows no blocked connections
- is there any antivirus/firewall application turned on? If yes, which one?
Windows Defender & Windows Firewall; turning both off didn't make any difference
What network connections are required on which ports and to which IPs?
The only way I found to fix this was to disable your anti-virus/firewall because it gets blocked. In AVAST is the sandbox firewall that prevents you from connecting... just give it a go and see if that helps